The best way to providing user experience and customer satisfaction is by incorporating an AI chatbot, thus standing out from your competitors. They provide significantly reduced work hours per ticket than human professionals, protecting ROI without sacrificing the quality of service for the customer.
With WebDriver AI chatbot, you can be assured that your organization can experience the following benefits:
AI chatbots’ flexible structure makes it easy to integrate with other systems, allows smarter and smoother user interaction. Once the customer starts communicating with the AI chatbot, the chatbot immediately leads them to the booking page to close the sale.
AI Chatbot can help you initiate conversations that your sales executives can follow up on. It ensures that the conversation moves are in the right direction to get higher conversion rates.
Artificial Intelligence chatbots simulate effective person-to-person conversion over text or voice-based interfaces that provide support to connect human users with the services or information they need. AI chatbots work based on the knowledge available to them at that particular moment. Its architecture is mostly based on Natural Language Understanding (NLU), Dialogue Manager, Natural Language Generation(NLG).